Privacy Policy – AB Traders & Corporations

At AB Traders & Corporations, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

We encourage you to read this policy carefully. By using our site, you agree to the terms described herein.

1. About AB Traders & Corporations

AB Traders & Corporations is a trusted e-commerce store specializing in a wide range of Electrical & Electronics, Pipes Fittings, Building Material, Hardware, and Tools. Our goal is to provide customers with high-quality products, reliable service, and a secure shopping experience.

You can learn more about our company on our official website here.

2. Information We Collect

We collect several types of personal and non-personal information to help us improve your shopping experience, process orders efficiently, and comply with legal obligations.

A. Personal Information

When you place an order, create an account, or contact us, we may collect the following personal details:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third-party gateways such as PayPal or Stripe)
• Order details and purchase history

B. Non-Personal Information

We also collect certain non-identifiable data through tools such as cookies and analytics (like Google Analytics):

• Browser type and version
• Device type and IP address
• Referring and exit pages
• Time spent on each page
• Click behavior and browsing patterns

This helps us understand user behavior, improve website performance, and enhance the overall shopping experience.

3. How We Use Your Information

We use your information responsibly, in accordance with applicable laws such as the Pakistan Electronic Transactions Ordinance (ETO) 2002 and global data protection standards (like GDPR where applicable).

Here’s how we use your data:

1. To Process Orders – We use your personal and payment information to confirm, process, and ship your purchases, such as Circuit Breakers, PVC Pipes, or Measuring Instruments.
2. To Communicate with You – We send emails or SMS updates about order confirmations, delivery status, or customer service inquiries.
3. To Improve Our Website – Data collected through analytics helps us enhance user experience and fix technical issues.
4. To Send Marketing Emails – With your consent, we may send updates about new product arrivals, discounts, or special offers on items like Wrenches, Lighting Equipment, and PPRC Fittings.
5. To Ensure Security and Prevent Fraud – We monitor activities to detect unauthorized access or fraudulent transactions.

4. Legal Basis for Data Processing

We process your personal information under the following legal grounds:

• Contractual necessity – To fulfill your purchase requests and deliver products.
• Legal compliance – To comply with tax laws, anti-fraud obligations, and consumer protection laws.
• Legitimate interest – To improve our services and customer experience.
• Consent – For marketing communications or optional features.

You may withdraw your consent at any time by contacting us at info@abtraders.store.

5. How We Protect Your Information

Your privacy and data security are extremely important to us. We implement advanced security technologies and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

Here’s how we keep your information safe:

• SSL Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) technology.
• Secure Payment Processing: Payments are processed through verified and encrypted payment gateways.
• Access Controls: Only authorized employees can access your personal data.
• Regular Security Audits: We regularly review our systems to ensure compliance with cybersecurity best practices (ISO/IEC 27001 Standards).

6. Cookies and Tracking Technologies

Like most e-commerce platforms, AB Traders & Corporations uses cookies and similar tracking tools to enhance website functionality.
Cookies are small text files stored on your device that help remember your preferences and improve site performance.

Types of Cookies We Use:

• Essential Cookies: Necessary for website operation (e.g., shopping cart functionality).
• Performance Cookies: Help analyze how visitors use the website.
• Marketing Cookies: Used to deliver relevant product ads (e.g., promotions on Drills & Bits, Circuit Boards, or Cables).

You can learn more about how cookies work at All About Cookies.

You can also disable cookies in your browser settings. However, some features of our website may not function properly if cookies are disabled.

7. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with trusted third parties under strict confidentiality agreements to provide essential services, such as:

• Payment processors (e.g., PayPal)
• Shipping partners (e.g., courier and logistics providers)
• IT service providers (for website hosting and maintenance)
• Marketing service providers (for newsletters and email automation)

All third-party partners are bound by data protection agreements and use your information only for legitimate business purposes.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

For example:

• Order information: Retained for 5 years for accounting and tax purposes.
• Marketing data: Retained until you unsubscribe from our communications.

When data is no longer required, it is securely deleted or anonymized.

9. Your Rights

As a valued customer, you have certain privacy rights regarding your personal information. Depending on your jurisdiction, you may:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data (“Right to be forgotten”).
• Object to data processing for marketing purposes.
• Withdraw consent at any time.

To exercise these rights, please email us at info@abtraders.store. We’ll respond within 30 days.

10. Third-Party Links

Our website may include links to third-party websites — for instance, when referencing brands, product manufacturers, or resources like ISO certifications or safety guidelines.
We are not responsible for the privacy practices or content of external sites. Please review their privacy policies before providing personal information.

11. Children’s Privacy

Our products and services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately at info@abtraders.com, and we will take appropriate action.

12. Changes to This Privacy Policy

We may update or revise this Privacy Policy periodically to reflect changes in our operations, legal requirements, or technology.
Any updates will be posted on this page with a new “Effective Date.” We encourage users to review this page regularly to stay informed.

13. How to Contact Us

For any questions, complaints, or data-related concerns regarding this Privacy Policy, you can reach us through:

📍 Address: AB Traders & Corporations, Faisal City Opposite PSO Pump, Faisalabad Road, Manawala
📧 Email: info@abtraders.store
📞 Phone: +(92) 3201596096

We’re always happy to assist and ensure your trust in our brand remains strong.

14. Final Statement

Your trust is the foundation of our business. At AB Traders & Corporations, we are dedicated to ensuring your privacy, data safety, and satisfaction throughout your shopping experience — whether you’re purchasing Electrical Components, Pipes Fittings, Building Materials, Hardware, or Tools.

We appreciate your confidence in our brand and look forward to serving you with integrity, quality, and security at every step.